MyCoop
Version 2026-05-21c — Effective May 21, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and MyCoop ("MyCoop," "we," "us," or "our"), operated by Daniel Swick / MyCoop ("Company"), governing your use of the MyCoop platform, website, and related services (collectively, the "Service").
These Terms apply to two types of users:
For Family Users specifically: You are creating an account to participate in a homeschool co-op that uses MyCoop as its management platform. MyCoop provides the technology; your co-op provides the programs. Your co-op may have its own membership agreement, code of conduct, and participation waivers — those are separate agreements between you and your co-op. By accepting these Terms, you agree to MyCoop's role as the technology platform enabling those interactions.
By checking the acceptance boxes and typing your name on the acceptance screen, you confirm that you are at least 18 years of age, have the legal authority to enter into this agreement (including on behalf of minor children in your care), and accept these Terms in full.
MyCoop is a Software-as-a-Service ("SaaS") platform for homeschool co-op management, providing tools for: family and student roster management; class enrollment and waitlists; attendance tracking; electronic waiver signatures; email and SMS communications; volunteer hour tracking; payment processing; photo galleries; educational resources; and related administrative functions.
MyCoop acts as a data processor on behalf of Organizations. Organizations retain ownership of and responsibility for all data they input into the Service.
Accounts are created and managed through Clerk, Inc., our authentication provider. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at [email protected] of any unauthorized use of your account.
Organizations are responsible for managing access permissions for their members, teachers, and staff. MyCoop is not responsible for unauthorized access resulting from an Organization's failure to properly manage account permissions.
By creating a MyCoop account, you agree to receive communications from MyCoop related to your use of the Service. These communications fall into two categories:
Service Communications (required, cannot be opted out of while account is active): These include account notices, billing and payment alerts, subscription changes, security notifications, data breach notices, legal and policy updates (including updates to these Terms), onboarding guidance, and other communications necessary to provide and support the Service. Service communications may be sent via email, in-app notification, or phone.
Consultation and Onboarding Outreach: MyCoop may contact Organization administrators — including by email, phone, or video call — to introduce the platform, conduct onboarding consultations, gather feedback, discuss your co-op's needs, and offer personalized setup assistance. This outreach is part of the Service and reflects MyCoop's commitment to hands-on customer success, particularly for new and early-stage Organizations. You may opt out of future consultation outreach at any time by replying to any such communication or emailing [email protected].
Product and Marketing Communications (optional, opt-out available): From time to time, MyCoop may send emails about new features, product updates, best practices, co-op management tips, and promotional offers. Every marketing email will include an unsubscribe link in compliance with the CAN-SPAM Act. Opting out of marketing emails does not affect your receipt of required service communications.
SMS Communications: MyCoop will only send SMS messages to Organization administrators for service-critical alerts (e.g., payment failures, security incidents) if you have provided a phone number and opted in. Reply STOP to any SMS to opt out.
You agree not to use the Service to:
MyCoop reserves the right to suspend or terminate accounts that violate this Acceptable Use Policy without prior notice.
MyCoop does not directly solicit or collect personal information from children under 13. Organizations (co-op administrators) are responsible for collecting student information in compliance with COPPA, applicable state student privacy laws, and any other applicable regulation.
MyCoop acts as a data processor for student records entered by Organizations. Organizations represent and warrant that they have obtained all required parental or guardian consents before inputting any minor's information into the Service.
Parents and guardians retain rights under applicable law to access, correct, or request deletion of their child's personal information. These requests should be directed to the Organization administrator. MyCoop will cooperate with Organizations in honoring verified deletion requests within 30 days.
Organization subscriptions are billed through Whop, Inc., our vendor-of-record for SaaS subscription billing. By subscribing, you agree to Whop's Terms of Service in addition to these Terms.
Family payment processing (class fees, event fees) is handled by Stripe, Inc. via Stripe Connect on behalf of the Organization. MyCoop does not store, retain, or have access to complete payment card numbers. Only transaction metadata (date, amount, last 4 digits) is retained for record-keeping.
Subscription fees are non-refundable except as required by applicable law or as explicitly offered by MyCoop in writing. Organizations may cancel their subscription at any time; cancellation takes effect at the end of the current billing period.
MyCoop reserves the right to modify subscription pricing with 30 days' written notice to Organization administrators. Continued use after the notice period constitutes acceptance of the new pricing.
Organizations control the retention period for their data. Organizations may request deletion of any family, student, or enrollment record through the admin dashboard or by contacting [email protected].
MyCoop will delete requested data from live systems within 30 business days. Deleted data may persist in encrypted backups for up to 90 days before being purged. Organizations are responsible for documenting deletion requests for their own compliance purposes.
Upon termination of an Organization's subscription, MyCoop will retain data for 90 days to allow for data export. After 90 days, all Organization data will be permanently deleted.
Legal acceptance records (this TOS acceptance) and payment records are retained for 7 years as required by applicable law regardless of account termination.
The MyCoop platform, including its code, design, trademarks, and content created by MyCoop, is owned by MyCoop and protected by applicable intellectual property laws.
Organizations and Users retain ownership of all content, data, and information they upload to the Service ("User Content"). By uploading User Content, you grant MyCoop a limited, non-exclusive, royalty-free license to store, process, and display User Content solely to provide the Service. MyCoop will not use User Content for any other purpose, including training machine learning models.
MyCoop integrates with and relies on the following third-party service providers, each subject to their own terms and privacy policies:
MyCoop is not responsible for the practices, availability, or content of third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED SERVICE. MYCOOP DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
MyCoop implements industry-standard security measures including SSL/TLS encryption in transit and encryption at rest for sensitive data. However, no method of electronic transmission or storage is 100% secure. In the event of a data breach affecting student or family data, MyCoop will notify affected Organizations within 72 hours of discovery. Organizations are responsible for complying with applicable state breach notification laws to parents and families.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MYCOOP, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, REVENUE, PROFITS, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
MYCOOP'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY THE ORGANIZATION TO MYCOOP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES (SUCH AS PERSONAL INJURY). IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
Organizations agree to indemnify, defend, and hold harmless MyCoop and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from: (a) the Organization's use of the Service; (b) User Content uploaded by the Organization; (c) the Organization's violation of these Terms; or (d) the Organization's failure to obtain required parental consents for children's data.
These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, with the arbitration conducted in Newark, Ohio.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm. Class action waiver: all claims must be brought in the parties' individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.
MyCoop may update these Terms from time to time. When we make material changes, we will update the version date at the top of this page and require users to re-accept via the acceptance screen on their next login. Continued use of the Service after re-acceptance constitutes agreement to the updated Terms.
For non-material changes (typographical corrections, clarifications), we may update these Terms without requiring re-acceptance.